if you create a new record in Siebel eService, populat newly record and saved, Moved to next page.
Now you want to do some update on newly created record, you might come back by Using BACK Button of browser. The moment you will click Back button, you will find following error message.
I have implemented and fixed this by two ways.
1.By using cookies(javaScript) : You can set cookies the way that the moment it goes to defaulter page it should redirect to some other page.
2.Delete History : After saving newly created record, user will go to next page, the moment user click Next Page, bu Using delete History u can delete defaulter page from cache.
Thanks
Hi,
ReplyDeleteI am facing same problem with eService application but it is not clear from your explanation what exactly is required.
Can you share some more details on the fix you have implemented
Please let me know your exact issue & requirement.
ReplyDeletedanish
Here is what is happening..
ReplyDeleteUser start the SR logging process in Siebel SI application
But in between the process he keeps the session ideal for 15-20 mins
When he tries to do something he is taken back to login screen
Once back when he tries to log service request again he get's this error.
I think it is similar to the issue you faced. So I just wanted to understand the details of when you said
"2.Delete History : After saving newly created record, user will go to next page, the moment user click Next Page, bu Using delete History u can delete defaulter page from cache."
I think the solution of our problem might be do the same thing in case if user leaves the session ideal for more than 5 mins.
Thanks
write javascript on pageload to reload page after some time interval.
ReplyDelete