Assignment Manager - Customization

Assignment manager Can be customized on following basis .
1.Attributes Matched By:
1.Comparison method
2.Making Criteria Required
3.Inclusion And exclusion methods
4.Workload distribution
5.wildcard Value
2.Configure entity:
1.Assignment Object
2.Assignment criteria
3.Assignment Attributes
4.Workload distribution
5.Dynamic Candidate and candidate teams
3.Running assignment manager in different mode :
1.Interactive in real time
2.Dynamic when row created/updated.
3.Batch Mode
4.Checking availability of employee
5.We can define multiple server to execute group wies.

Assignment Rules :

It is a set of criteria that is used to count score of candidates.

Assignment Objects

It is same as Work flow Object.On which assignment need to do.

Assignment Criteria and value :
set of Assignment criteria defines assignment rule that evaluate appropriate candidate.Assignment rule can have one,0 or multiple criteria.

Assignment Rule Group :

to group a set of assignment rule.
Assignment Policies
It is same as work flow policy to trigger assignment manager.
Policy is collection of policy condition.Siebel provides predefine policies that needs to made activated.

Assignment manager Operation Mode

1.Dynamic : Through policy
2.Interactive : Manually
3.Batch Mode : in one go

Different Modes of Running Assignment Manager

1.Default Mode : All active
2.Rule Group Mode : specific group